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Privacy Policy

Effective Date: March 6, 2026
 

1. Introduction

This Privacy Policy describes how Marco Au ("we," "us," or "the Agent"), a registered real estate salesperson with Re/Max Realtron Realty Inc, collects, uses, and discloses your personal information. We are committed to protecting your privacy in compliance with the Personal Information Protection and Electronic Data Act (PIPEDA) and the Trust in Real Estate Services Act, 2002 (TRESA).
 

2. Information We Collect

We may collect personal information that you voluntarily provide through our website forms, emails, or phone inquiries, including:

  • Name, email address, and phone number.

  • Property preferences and budget.

  • Financial information required for pre-approvals or transactions.

  • Technical data such as IP addresses and cookies via Wix.com.
     

3. How We Use Your Information

We use your information to:

  • Provide real estate services and property updates.

  • Respond to your inquiries and schedule viewings.

  • Comply with RECO (Real Estate Council of Ontario) record-keeping requirements.

  • Share with your mortgage brokers, lawyers, or other professionals only with your explicit consent.
     

4. Disclosure to Brokerage

Under Ontario law, all real estate activities are conducted through a brokerage. Your personal information and transaction files are maintained by Re/Max Realtron Realty Inc.  As such, your information may be accessible to the Broker of Record and authorized brokerage staff for compliance and administrative purposes.
 

5. Security and Storage

Your data is stored securely through Wix.com’s servers and our brokerage’s protected filing systems. We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by RECO regulations (typically 6–7 years for transaction records).
 

6. Third-Party Links

Our website may contain links to third-party sites (such as Realtor.ca or MLS® Systems). We are not responsible for the privacy practices of these external sites.
 

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate information.

  • Withdraw your consent for marketing communications at any time.
     

8. Contact Us

If you have questions regarding this policy, please contact:
Marco Au
marcoaurealtor@gmail.com
+1-647-2168222

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